POPIA Privacy Notice

Greener Solutions respects your right to privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

This notice explains how we collect, process, store and protect personal information received through our website.

1. Personal information we collect

When you complete our Contact Us form, we may collect your name, surname, company name, email address, telephone number and any other information you voluntarily provide in your enquiry.

2. Purpose of collection

We collect and process your personal information for the purposes of:

  • Responding to your enquiries and requests.
  • Providing information about our products and services.
  • Preparing quotations and proposals where requested.
  • Communicating with you regarding potential or existing business relationships.
  • Maintaining business and communication records.

3. Storage and sharing of information

Your personal information will be treated as confidential and will only be accessed by authorised personnel who require it for legitimate business purposes.

Where necessary, information may be shared with trusted third-party service providers who assist us with our business operations, subject to appropriate confidentiality and data protection safeguards.

We will not sell or trade your personal information to third parties.

4. Security and retention

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, misuse or disclosure.

Personal information will only be retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legislation.

5. Your rights

In terms of POPIA, you have the right to:

  • Request access to personal information we hold about you.
  • Request correction or deletion of inaccurate or unlawfully retained information.
  • Object to the processing of your personal information where applicable.
  • Lodge a complaint with the Information Regulator.

6. Contact details

For any enquiries relating to the processing or protection of your personal information, please contact our Deputy Information Officer:

Teresa Ormston
Email: admin@greenersolutions.co.za
Telephone: 043 732 1023
Physical address: Evergreen Park, Holm Hill Road, Beacon Bay, East London

Information Regulator of South Africa

You may lodge a complaint with the Information Regulator of South Africa.

Website: https://inforegulator.org.za/